Borrow by Mail Policy

1. Purpose

The purpose of this document is to provide an overview of the Borrow by Mail service. This service lets people who live in CBRM and Victoria County get library items delivered to them through the mail. 

2. Who qualifies for Borrow by Mail?

The Borrow By Mail service is available to residents of CBRM or Victoria County free of charge who live more than 15 kilometres from a library branch or for people that cannot visit a library branch due to a disability or illness.

3. Method of Delivery

Canada Post delivers the items people order through the Borrow By Mail service. The Library is not responsible for how and when Canada Post delivers the items. 

4. Returns

People who borrow items through the Borrow By Mail service can choose how they want to return them.

These are the choices:

  • Items can be mailed back to the Library through Canada Post at no cost to the patron. A return label is included in each shipment.  
  • They can bring the items back to any library in Nova Scotia along with the bag the items came in.

It is preferable that items are returned the same way they were borrowed.  If people borrow an item from a library branch and not through the mail, they need to return the item to a library branch.

4. What can be borrowed through Borrow by Mail?

The following items can be shipped through the mail: 

  • Books, Magazines and DVDs
  • Audiobooks and audiobook players

We are not able to mail:

  • Items that are too large to go in the mail 
  • Items that are heavier than 5 kilograms
  • Items that are too fragile to go in the mail
  • Equipment such as snowshoes 
  • Reference books like encyclopedias that should only be used in the Library

5. Loan Period

Items borrowed through Borrow by Mail have a five week loan period. For more information on borrowing library materials please visit our website

6. Application Process

To request Borrow by Mail service, please complete the online application form or call 902-562-2028.