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Library Services FAQ
Does the library have rapid tests to pick up?
- Ingonish
- Baddeck
- Sydney
- Main-a-Dieu
- Louisbourg
- North Sydney
- New Waterford
- Bookmobile
- Glace Bay
In most circumstances there is a limit of 2 boxes per person.
How do I get a Library Card? What does it cost?
Library cards are free. CBRM and Victoria County residents can apply for a library card online.
You can also get a card at any of our library branches.
How do I access my library my account online?
You can check your account by clicking on Login/Register on the top right corner of this website (www.cbrl.ca). You will need your library card number and PIN to sign-in. By default the PIN is the last four digits of your phone number.
How long can I borrow items for?
Most library items can be borrowed for 3 weeks.
For a complete list of borrowing terms please read our Library Membership information
If I have fines on my account, can I still borrow books and use library services?
The Library is no longer charging overdue fines for late books. However, if items are long overdue and not returned a replacement cost will be charged to your library account. If you have more than $30 owing on your library account, you will not be able to borrow books or use other library services.
What happens if I have lost my library card?
To replace a lost card visit your local library branch. There is a $1 replacement fee for lost cards.
Can I request a book from another Library?
Yes. You can log in to your account online and place a hold on a book from any Same Page library. You can also phone your local library branch to request books.
If you cannot find the book in our catalogue we may be able to order through Interlibrary loan.
What Programs does the Library offer?
Upcoming programs and events for all ages are listed on our Events page.
Some branches have ongoing programs such as book clubs, knitting groups or chess clubs. For more information on these programs please contact your local library branch.
Does the library offer Computer/technology help?
Library staff can offer basic assistance with common computer tasks such as printing and scanning.
Some library branches offer more in-depth training by appointment. Please phone your local library for more information.
If you have questions about using ebooks or other online Digital Library services, please view the tutorials on our Digital Library page or contact your local library branch for assistance.
Does the library accept used book donations?
Cape Breton Regional Library is accepting limited donations of gently used books for our Book Sale Collection. In order to have the adequate space for quarantining items before they are made available for purchase, please consider small donations of recent best-sellers, paperbacks, and DVDs. The library is also interested in books which may have historical value especially books pertaining to local history.
Please note that we do not accept textbooks, encyclopaedias, Reader’s Digest Condensed Books, VHS or cassette tapes, or any item that is in poor condition or damaged.
Does the library offer curbside pick-up?
Our curbside “Library Take-Out” service is available by request during regular open hours. To select new books, you will need to login to the Library Catalogue and place holds on the material you wish to borrow. You can also phone your local library branch and a member of staff will be able to assist you.
After receiving notification that your items are available, you can proceed to pick them up during regular open hours. Please phone your library branch upon arrival at the library to request curbside pick-up.
Can somebody else pick up my books for me?
Yes, if you have available holds you can have another family member or friend pick them up for you.
Does the library have computers, printers, and scanners?
Yes. All library branches offer public access computers and printing/scanning services. Printing costs $0.20 a page (cash only).
Wi-Fi is also available at all branches.
Digital Library FAQ
You can enjoy CBRL’s online collections from the comfort of your own home. Online resources include eBooks, audiobooks, newspapers and magazines. You will need your library card number and PIN (normally the last four digits of your phone number) to log-in. Click on the Digital Library link to view the full list of online resources.
I’ve lost/misplaced my library card – how do I retrieve my library card number to access my account?
If you have lost/misplaced your library card you can send an e-mail to info@cbrl.ca or visit your local library branch to connect with a staff member for assistance.
How do I use your Digital Library if I do not have a library membership?
Click here to fill out an online application form. * Please note that it can take up to 2-3 days to process your application form.
How do I contact the library if I have more questions?
Call your local branch or email us at info@cbrl.ca and a staff member will get back to you