Frequently Asked Questions

On this page:

COVID-19 FAQ

On March 21st, 2022, Phase 3 of the Nova Scotia Government’s reopening
plan will begin. During Phase 3, gathering limits, social distancing,
and mask restrictions will be lifted.

Cape Breton Regional Library’s priority throughout the past two years
has been the safety of our patrons and staff members. We are grateful
for our community’s support as we've navigated these challenging times
together.

Beginning March 21st, visitors to the library will no longer be required
to wear masks inside the buildings. Library visitors who choose to wear
face masks are encouraged to do so, and free masks will be readily
available at all branches. All library staff members will continue to
wear masks. Protective shields will remain in place at service desks in
all library branches, and hand sanitizer will continue to be provided at
each location.

Curbside pick-up of library materials is available and will remain an
option going forward.


Thank you for your understanding and cooperation.

Rapid test kits are available to pick-up at the following libraries:
  • Ingonish
  • Baddeck
  • Sydney
  • Main-a-Dieu
  • Louisbourg
  • North Sydney
  • New Waterford
  • Bookmobile
  • Glace Bay

Beginning March 21st, visitors to the library will no longer be required
to wear masks inside the buildings. Library visitors who choose to wear
face masks are encouraged to do so, and free masks will be readily
available at all branches. All library staff members will continue to
wear masks.

No.  There are no proof of vaccination requirements for library programs or any other library service.

 

Yes, our curbside “Library Take-Out” service is still available. To select new books, you will need to login to the Library Catalogue and place holds on the material you wish to borrow.   You can also phone your local library branch and a member of staff will be able to assist you.

Yes. If you can’t pick up your books yourself, you can arrange for somebody else to pick them up for you.

We encourage everyone to try our new online service PressReader which includes access to local and national newspapers, and magazines.  You can access PressReader from your home computer, your personal mobile device, or a library computer.

Magazines are available on both PressReader and Libby.

Print magazines are also available to borrow and print newspapers can be read in the library.

Yes.  All library branches offer public access computers and printing/scanning services.  Printing costs $0.20 a page (cash only).

Wi-Fi is also available at all branches.

Library Services FAQ

Library cards are free.   CBRM and Victoria County residents can apply for a library card online.

You can also get a card at any of our library branches.

You can check your account by clicking on Login/Register on the top right corner of this website (www.cbrl.ca). You will need your library card number and PIN to sign-in. By default the PIN is the last four digits of your phone number.

Most library items can be borrowed for 3 weeks.

For a complete list of borrowing terms please read our Library Membership information

The Library is no longer charging overdue fines for late books. However, if items are long overdue and not returned a replacement cost will be charged to your library account. If you have more than $30 owing on your library account, you will not be able to borrow books or use other library services.

To replace a lost card visit your local library branch.  There is a $1 replacement fee for lost cards.

Yes.   You can log in to your account online and place a hold on a book from any Same Page library.  You can also phone your local library branch to request books.

If you cannot find the book in our catalogue we may be able to order through Interlibrary loan.

Upcoming programs and events for all ages are listed on our Events page.

Some branches have ongoing programs such as book clubs, knitting groups or chess clubs.  For more information on these programs please contact your local library branch.

Library staff can offer basic assistance with common computer tasks such as printing and scanning.

Some library branches offer more in-depth training by appointment.    Please phone your local library for more information.

If you have questions about using ebooks or other online Digital Library services, please view the tutorials on our Digital Library page or contact your local library branch for assistance.

Cape Breton Regional Library is accepting limited donations of gently used books for our Book Sale Collection.  In order to have the adequate space for quarantining items before they are made available for purchase, please consider small donations of recent best-sellers, paperbacks, and DVDs. The library is also interested in books which may have historical value especially books pertaining to local history.

Please note that we do not accept textbooks, encyclopaedias, Reader’s Digest Condensed Books, VHS or cassette tapes, or any item that is in poor condition or damaged.

Digital Library FAQ

You can enjoy CBRL’s online collections from the comfort of your own home.  Online resources include eBooks, audiobooks, newspapers and magazines.  You will need your library card number and PIN (normally the last four digits of your phone number) to log-in.   Click on the Digital Library link to view the full list of online resources.

If you have lost/misplaced your library card you can send an e-mail to info@cbrl.ca or visit your local library branch to connect with a staff member for assistance.

Click here to fill out an online application form. * Please note that it can take up to 2-3 days to process your application form.

Call your local branch or email us at info@cbrl.ca and a staff member will get back to you