Important Notices

Cape Breton Regional Library Frequently Asked Questions

 

COVID-19 FAQ

Yes.  Face Masks must be worn at all times while inside our library branches.

While proof of full vaccination is not required to enter library branches, it is required to attend Library programs or meetings of outside organizations which are held at the library.

Starting Oct. 4, 2021 everyone 12+ attending a library program, or event will need to show their proof of full COVID-19 vaccination with matching personal ID. This includes library organized programs and technology training, as well as community room bookings/ meetings.

For activities happening in the open areas of our libraries and outside of our program rooms (i.e. tutoring/informal small study groups at a library table, etc.), participants will not need to show proof of vaccination.

Yes, our curbside “Library Take-Out” service is still available. To select new books, you will need to login to the Library Catalogue and place holds on the material you wish to borrow.   You can also phone your local library branch and a member of staff will be able to assist you.

Yes. If you can’t pick up your books yourself, you can arrange for somebody else to pick them up for you.

We encourage everyone to try our new online service PressReader which includes access to local and national newspapers, and magazines.  You can access PressReader from your home computer, your personal mobile device, or a library computer.

Magazines are available on both PressReader and Libby.

Print magazines are also available to borrow and print newspapers can be read in the library.

Yes.  All library branches offer public access computers and printing/scanning services.  Printing costs $0.20 a page (cash only).

Wi-Fi is also available at all branches.

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Library Services FAQ

Library cards are free.   CBRM and Victoria County residents can apply for a library card online.

You can also get a card at any of our library branches.

You can check your account by clicking on My Account. You will need your library card number and PIN to sign-in. By default the PIN is the last four digits of your phone number.

Yes! The Library is no longer charging overdue fines and fines accrued prior to July 2020 have been removed from user accounts.  If you experience any problems logging in to your account please e-mail info@cbrl.ca or phone your local library branch.

If you have temporarily misplaced your card and want access to our Digital Library, email info@cbrl.ca

To replace a lost card visit your local library branch.  There is a $1 replacement fee for lost cards.

Yes.   You can log in to your account online and place a hold on a book from any CBRL branch or the Bookmobile.  You can also phone your local library branch to request books.

If you cannot find the book in our catalogue we may be able to order through Interlibrary loan.

If you’d like to enjoy your materials for longer, you can renew materials online as long as they have not been requested by others. You can renew books using your online library account, or you can call in to your local branch to connect with a staff member for assistance.

Upcoming programs and events for all ages are listed on our Events page.

Some branches have ongoing programs such as book clubs, knitting groups or chess clubs.  For more information on these programs please contact your local library branch.

Library staff can offer basic assistance with common computer tasks such as printing and scanning.

Some library branches offer more in-depth training by appointment.    Please phone your local library for more information.

If you have questions about using ebooks or other online Digital Library services, please view the tutorials on our Digital Library page or contact your local library branch for assistance.

Cape Breton Regional Library is accepting limited donations of gently used books for our Book Sale Collection.  In order to have the adequate space for quarantining items before they are made available for purchase, please consider small donations of recent best-sellers, paperbacks, and DVDs. The library is also interested in books which may have historical value especially books pertaining to local history.

Please note that we do not accept textbooks, encyclopaedias, Reader’s Digest Condensed Books, VHS or cassette tapes, or any item that is in poor condition or damaged.

Digital Library FAQ

You can enjoy CBRL’s online collections from the comfort of your own home.  Online resources include eBooks, audiobooks, newspapers and magazines.  You will need your library card number and PIN (normally the last four digits of your phone number) to log-in.   Click on the Digital Library link to view the full list of online resources.

If you have lost/misplaced your library card you can send an e-mail to info@cbrl.ca or visit your local library branch to connect with a staff member for assistance.

Click here to fill out an online application form. * Please note that it can take up to 2-3 days to process your application form.

Call your local branch or email us at info@cbrl.ca and a staff member will get back to you