Get connected with a mobile hotspot!
CBRL has partnered with @NS Community Technology to offer loans of mobile hotspots.
Frequently Asked Questions (FAQ)
About the Hotspots:
These easy-to-use devices provide WiFi connectivity and can be used with tablets, smartphones, laptops, or any wireless-capable device. Each hotspot includes 40+ GB of data and can be borrowed for a three-week period.
Network Coverage & Usage Notes:
The hotspots operate on the Eastlink mobile network and will work in areas with access to cellular service. Borrowers are responsible for confirming if their location is within Eastlink’s coverage area. A coverage map is available on Eastlink’s website. Please note that signal strength and speed may vary depending on location, topography, network traffic, and other conditions.
Return Guidelines:
Devices must be returned directly to a staff member—they cannot be placed in book drops or return bins. Devices will be deactivated if not returned by the due date, and a replacement fee will apply for any unreturned hotspots.
Is my information tracked on the Hotspot?
The Hotspot devices are provided by your library to access the Internet for educational and recreational purposes. No private information, such as name, login information, account numbers, or websites visited, is collected or retained.
Troubleshooting
Please be sure to read the Quick Start Guide included with your Hotspot first.
Tips:
- Ensure the device is fully charged before use.
- Hold the power button down for a few seconds to turn on. If the device is asleep, lightly press the power button to wake the device.
- Network strength can be seen on the status display screen when the device is powered on.
- No connection or connected to the device but not the Internet? Restart by turning the power off and back on. Disconnect from the network on your wireless-capable device and then reconnect to it.
- For more information, contact your local library or visit our online catalogue to place a hold: https://samepagecbrl.bibliocommons.com/v2/record/S195C498215