@NS Digital Literacy Trainer

Cape Breton Regional Library

Position: @NS Digital Literacy Trainer

Location: Cape Breton Regional Library Headquarters, 50 Falmouth St Sydney

Anticipated Start Date: June 3, 2024

Temporary Full-Time Employment: 35 hours/week for 12 weeks (420 hours total) 

Job Summary:  Working under the direction of CBRL and Executive Director of @NS, your job will be to help members of the public learn to use computer hardware and software components. This includes providing instruction for navigating the internet, learning to use software like Microsoft Office, email, social media, as well as supporting use of hardware like tablets and smartphones in group or one-to-one sessions. We are looking for someone who is highly motivated, a self-starter, and a team player. 

Duties and Responsibilities:

  • Review and update previously created training materials to ensure they are relevant.
  • Develop and deliver lessons, both group and one-on-one, based on needs identified in the community. 
  • Determine what resources are needed for training of individuals. 
  • Develop PowerPoint presentations as required.
  • Create promotional materials to advertise digital literacy training programs (e.g. flyers, posters, online ads, etc) Create user-friendly handouts for tablets, laptops, mobile devices, software, etc. as needed by clients. 
  • Create an exit survey for one-on-one and group sessions to ensure numbers and types of learning are being tracked.
  • Respond to trends discovered in exit interviews and the local community. 
  • Demonstrate to the public how to use 3D printers, Lego Robotics, Makey Makey and other specialized pieces of technology. 
  • Explore new technologies acquired by CBRL and suggest how they can be best used.
  • Work with and serve diverse communities including marginalized groups  such as Indigenous people, members of visible minorities, immigrants and refugees, seniors, children and youth, members of the LGBTQ community, and those experiencing homelessness.


  • Be between 15 and 30 years of age at the start of employment
  • Be a Canadian citizen, a permanent resident, or a person who has refugee protection which has been conferred under the Immigrations and Refugee Protection Act and is legally entitled to work according to the relevant provincial/territorial legislation and regulations
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Required Skills:

  • Effective communication skills in writing, speaking, and listening
  • Strong organizational and leadership skills
  • Excellent technology skills in a Windows-based environment
  • Working knowledge of Android and iOS
  • Ability to work independently with some supervision
  • Ability to maintain confidentiality
  • Ability to meet strict deadlines
  • A valid driver’s license and/or access to reliable transportation
  • Willingness to work occasional evenings and/or Saturdays 
  • Experience working with the public and/or community organizations is an asset
  • Ability to write reports is considered an asset
  • Please note: A Criminal Records Check and Vulnerable Sector Check are required

How to Apply: Applications must be submitted electronically. Please email a resume and brief cover letter outlining how you meet the requirements and qualifications of this position by Friday, May 17,2024 to: employment@cbrl.ca.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.